This is the 11th post in the “A Conversation With” series, where I interview talented folks about their areas of marketing expertise. You can read past entries in the series here.

This month, I interviewed Jackie Ortiz, a social media professional who currently does community at Doist and runs her own business, Sarap Tees. We discussed community management, lessons learned from the nonprofit and for-profit sectors, and how marketers can play a role in the pursuit of equity at their companies. I hope you enjoy her insights!